Good feedback tools. Better performance data.
Small Improvements excels at structured feedback and reviews. Confirm reveals what feedback can't, who actually drives results through your organization's collaboration patterns.
The limits of feedback-driven performance
Small Improvements built excellent tools for 360 feedback, reviews, and objectives. But feedback has inherent blind spots that no amount of structure can fix.
Perception vs. reality
Feedback captures what colleagues think, not what actually happens. Your most visible employees get praised while quiet contributors who save projects stay invisible.
Point-in-time snapshots
Annual or quarterly reviews capture moments, not patterns. The employee who had one bad month gets rated down while sustained mediocrity flies under the radar.
Survey fatigue
The more feedback you request, the less thoughtful it becomes. Your people are busy, every survey is time away from actual work, and response quality suffers.
What makes Confirm different
Confirm doesn't replace feedback, it reveals what feedback misses through Organizational Network Analysis.
Organizational Network Analysis
Confirm's ONA surveys ask employees who they go to for help, expertise, and collaboration, then maps actual working relationships. Unlike 360 reviews that ask for ratings and opinions, ONA asks behavioral questions and takes 8–10 minutes per employee per cycle. The result: objective network data about real collaboration patterns across your organization.
- Identifies hidden connectors who enable team success
- Spots isolation patterns that predict turnover
- Maps knowledge flows and collaboration bottlenecks
- Surfaces behavioral evidence from active employee participation
AI-Powered Insights
Real-time coaching for managers based on team dynamics and network changes.
Calibration Intelligence
Data-driven calibration that removes bias from performance decisions.
Active ONA Surveys
~90 seconds per employee. Brief, research-tested questions that surface hidden contributors and cross-functional impact — no passive surveillance, no metadata collection.
Feature comparison
Different tools for different problems, see where each platform excels
| Capability | Confirm | Small Improvements |
|---|---|---|
| Performance data source | ONA (survey-based, behavioral) | Feedback, reviews (requested) |
| Hidden performer detection | ✓ Built-in via network analysis | Limited to feedback visibility |
| Employee effort required | Brief survey at review cycle start | Regular feedback participation |
| 360 feedback | Integration-based | ✓ Core strength |
| Structured reviews | Integration-based | ✓ Core strength |
| Objectives/OKRs | Integration-based | ✓ Native feature |
| AI coaching for managers | ✓ Real-time, contextual | Basic guidance |
| Collaboration insights | ✓ Full network mapping | Limited to reported interactions |
| Retention risk prediction | ✓ Based on network changes | Based on engagement signals |
| Calibration support | ✓ Data-driven, bias-resistant | Structured calibration workflows |
| Implementation time | 5 weeks | 6-10 weeks typical |
| Best for | Performance intelligence | Feedback workflows |
When to choose each platform
Choose Confirm when you need...
- To identify hidden high-performers and at-risk talent
- Data-driven performance decisions without survey fatigue
- Real-time collaboration and network insights
- AI-powered manager coaching
- Bias-resistant calibration support
- To complement existing feedback tools with behavioral data
Choose Small Improvements when you need...
- Structured 360 feedback workflows
- Customizable review templates
- Objectives and OKR tracking
- Praise and recognition features
- Traditional performance review cycles
- A feedback-first approach to performance
🤝 Better together
Many organizations use both: Small Improvements for structured feedback workflows and Confirm for the behavioral insights that feedback can't capture. The combination gives you the complete picture, what people say and what they do.
Hear from teams achieving true talent density
"We launched on a Monday, and by Saturday morning we had 98% of performance reviews done. I don't know that I've ever seen that level of completion in that amount of time."
"We reviewed Lattice, Rippling, and Culture Amp. Confirm was the only platform designed to be light-weight, fast, and easy to use."
"You don't realize how much you miss until you have a tool like Confirm."
"With Confirm, reviews were super quick, accurate and easy to edit. Probably saved me 80% of my time typically used in writing reviews."
"Confirm is the first tool that lets me see the behavioral side with holistic evidence. I can quickly get the information to make decisions."
"For the first time in my 10+ years in People/HR, 100% of team members completed their self evaluations."
"Confirm has transformed the way we do performance reviews, and helped us become a more data-driven HR organization."
"Confirm is a VITAL part of how we operate as a company. It helps us keep our team more engaged than they already were."
Frequently asked questions
Does Confirm replace Small Improvements?
Not necessarily. They solve different problems. Small Improvements excels at structured feedback and review workflows. Confirm reveals performance patterns through behavioral data. Many companies use both, Small Improvements for feedback processes, Confirm for the insights feedback can't provide.
How is ONA different from 360 feedback?
360 feedback captures opinions at a point in time. ONA captures behavior continuously. Feedback shows what people think about each other; ONA shows who people actually collaborate with, rely on, and turn to for help. It's the difference between reputation and reality.
What if we're happy with our feedback process?
Great! Keep it. Confirm complements feedback tools by adding the behavioral layer. Your feedback captures qualitative insights; Confirm captures quantitative collaboration patterns. Together, you get the complete picture.
How does implementation work?
5 weeks from kickoff to full deployment. Confirm connects to your existing collaboration tools (Slack, email, calendar) and starts generating insights immediately. No data migration, no complex configuration, no employee onboarding required.
What about employee privacy?
Confirm analyzes aggregate patterns, not individual message content. We show collaboration networks and team dynamics, who works with whom, not what they're saying. All data is anonymized at the individual level for most insights.
How does pricing compare?
Confirm pricing starts at $8 per employee per month. The ROI typically comes from better retention decisions, keeping one top performer who would have left pays for the platform many times over.
Can we integrate with Small Improvements?
Yes. Confirm integrates with major HR tools and can complement your existing Small Improvements setup. Use Small Improvements for your feedback workflows and Confirm for behavioral performance intelligence.
What results can we expect?
Customers typically identify 2.5x more high-performers than traditional methods, catch 4x more underperformance issues early, and see 50-75% reduction in review cycle administrative costs.
Hear from teams achieving true talent density
"We launched on a Monday, and by Saturday morning we had 98% of performance reviews done. I don't know that I've ever seen that level of completion in that amount of time."
"We reviewed Lattice, Rippling, and Culture Amp. Confirm was the only platform designed to be light-weight, fast, and easy to use."
"You don't realize how much you miss until you have a tool like Confirm."
"With Confirm, reviews were super quick, accurate and easy to edit. Probably saved me 80% of my time typically used in writing reviews."
"Confirm is the first tool that lets me see the behavioral side with holistic evidence. I can quickly get the information to make decisions."
"For the first time in my 10+ years in People/HR, 100% of team members completed their self evaluations."
"Confirm has transformed the way we do performance reviews, and helped us become a more data-driven HR organization."
"Confirm is a VITAL part of how we operate as a company. It helps us keep our team more engaged than they already were."
See what feedback misses
Discover the performance patterns hidden in your organization's collaboration data.