Lattice knows what your people said. Confirm knows what they actually did.
Lattice's AI summarizes reviews and surveys. Text in, text out. Confirm's AI analyzes real collaboration patterns (ONA) to coach managers on who to develop, who's at risk, and who's being overlooked. One approach sees what people write. The other sees how people actually work.
The real gap between Lattice and Confirm
Both platforms run performance reviews. The difference is what happens underneath. Lattice's AI reads the text you enter. Confirm's AI analyzes how your people actually collaborate: who seeks out whom, who connects siloed teams, who's quietly driving results no manager can see.
Lattice AI: smart queries, no behavioral data
Lattice's AI Agent lets you chat with your HR data and writes better review summaries. It's useful, but still working from what people typed. It can't see collaboration patterns, network influence, or who's silently burning out.
Calibration that's more guesswork than science
Lattice's calibration tools are widely cited as simplistic. Reviewers on G2 and Capterra note they miss advanced rating adjustments and make it hard to surface the full picture when managers disagree on a rating.
The add-on bill keeps growing
Lattice starts at $11/seat. Add engagement surveys ($4), career development ($4), and compensation planning ($6) and you're at $25+/user for features Confirm includes in the base price. Minimum contract: $4,000/year, billed annually.
What makes Confirm different
Confirm uses Organizational Network Analysis (ONA) to surface what no review form can capture: who people actually work with, rely on, and learn from. That behavioral data powers everything from AI coaching to calibration to retention alerts.
ONA: See what managers and AI text tools can't
ONA maps real collaboration patterns across your org: who people go to for help, who drives decisions, who connects siloed teams. This reveals true impact that surveys, reviews, and text-based AI all miss.
- Identify hidden high-performers before they leave (Canada Goose found 30% were invisible to leadership)
- Spot disengagement weeks before someone updates their LinkedIn
- Make promotion decisions based on behavioral evidence, not opinions
- Flag when a key connector leaves and their team becomes isolated
AI coaching built on behavioral data, not text
Lattice AI analyzes what people wrote in reviews and surveys. Confirm AI analyzes how people actually behave (who they go to for help, who drives cross-functional outcomes) and coaches managers on what to do about it. Reading a map versus having GPS.
Calibration that uses real evidence
Lattice's calibration is widely described as simplistic. Confirm's AI-assisted calibration surfaces ONA network data alongside ratings, so when managers disagree on someone's performance, there's actual behavioral evidence to resolve it. No more debating gut feelings.
White-glove onboarding, not self-serve resources
Lattice offers Lattice University and a Rollout Toolkit. Confirm provides a dedicated success rep, hands-on HRIS integration, manager training sessions, and a change management playbook. Average time to launch: 5 weeks.
Feature comparison
The true cost of Lattice adds up fast
Lattice's add-on pricing model means you're paying for features separately, and everything is billed annually with a $4,000/year minimum contract. Here's what a complete Lattice deployment actually costs:
Lattice, True Cost
Add-ons required to match the capabilities included in Confirm's base platform.
Confirm, One Platform
All features. One price. No add-on surprises.
Faster to launch, and genuinely hands-on
Confirm is ranked #2 Easiest to Implement on G2. Our average customer is live in 5 weeks. That's not because we simplified the product. It's because our team does the heavy lifting for you.
Confirm
- Dedicated success rep assigned day one
- HRIS integrations configured by our team
- Change management playbook + live sessions
- Manager training led by Confirm team
- First review cycle fully supported
Lattice
- Dedicated CS rep included
- Lattice University (video resources)
- Rollout Toolkit (templates, guides)
- Change management: self-directed
- Configuration done by your team
Which platform is right for you?
Use this guide to decide, no sales call required.
What G2 reviewers say about Lattice
Lattice has strong ratings overall, but the same themes come up repeatedly across hundreds of reviews. Especially around pricing and calibration.
"Wish there was a cheaper option for just reviews and not all the add-ons. We started with the base plan and kept needing to add modules. The cost adds up fast."
"Performance calibration tools are simplistic and miss advanced rating adjustments. When managers disagree on a rating, there's no data to resolve it. Just more debate."
"The modular pricing was a surprise. We thought we were getting a full platform, but engagement surveys, career development, and compensation are all separate add-ons. By the time we had what we needed, we were paying significantly more than expected."
"Lattice integrates well with Workday and Slack. The UI is clean and managers actually use it. Setup took time, but the product is solid once it's configured."
Quote themes drawn from public G2 reviews. G2 overall rating: 4.7/5 based on 4,000+ reviews.
Calibration: where Lattice and Confirm differ most
Calibration is the hardest part of any performance cycle. It's where bias sneaks in, where managers go to war over gut feelings, and where the most career-defining decisions get made. How each platform handles it matters.
How Lattice handles calibration
- Admins can manually adjust ratings in Lattice or bulk-update via CSV
- Calibration view shows ratings across employees in a table
- Managers can see where their ratings sit relative to the team
- No behavioral evidence to back up disputed ratings
- Reviewers consistently flag limited tools for advanced adjustments
- When two managers disagree, there's no objective data to resolve it
Result: calibration sessions run on advocacy and recency. Whoever makes the loudest case wins.
How Confirm handles calibration
- ONA data surfaces before calibration starts: who this person actually collaborated with, influenced, and relied on
- AI generates an evidence profile for every employee before the meeting
- Bias flags fire in real-time: recency, affinity, and advocacy bias all flagged during session
- When managers disagree, behavioral data resolves it, not rhetoric
- Calibration outcomes are defensible: you can explain every decision to the employee
Result: calibrations run faster, with less conflict, and with decisions you can stand behind.
How to switch from Lattice to Confirm
Most teams switch in a single contract cycle. Here's how it works.
Run a parallel pilot
We set up Confirm alongside your live Lattice instance for one department or review cohort. Your HR team compares outcomes without disrupting anything. Pilots run 6–8 weeks and include full access to ONA, calibration, and analytics.
Export your Lattice data
Confirm's implementation team handles the data migration. We import historical review data, goals, employee records, and competency frameworks, typically in 1–2 weeks. No data portability fees. Everything comes with you.
Configure Confirm with your team
A dedicated Confirm success rep handles HRIS integration (Workday, BambooHR, Rippling, ADP), cycle configuration, and competency framework setup. Your HR team's time commitment: a few hours, not weeks.
Train managers, fast
Confirm provides live manager training sessions and a change management playbook. Average time from signed contract to live launch: 5 weeks. Most teams run their first full review cycle within 30 days of go-live.
Cancel Lattice at renewal
Time the switch with your Lattice contract renewal to avoid overlap costs. Our implementation team has done dozens of Lattice migrations and can help you plan the timing. We'll make sure you're live before you need to be.
Questions about the switch? Talk to our migration team →
Common questions about switching from Lattice to Confirm
Can we run Confirm alongside Lattice during evaluation?
Yes. Many customers run a parallel pilot with one team or department before migrating fully. This lets your HR team compare outcomes side-by-side without disrupting live review cycles. Our implementation team handles the setup, no IT burden on your side. Most evaluation pilots run for one review cycle (6–8 weeks) and include access to all Confirm features including ONA, calibration, and analytics.
Do you support the same review cycle types as Lattice?
Yes. Confirm supports quarterly check-ins, semi-annual reviews, annual performance reviews, 360-degree feedback, continuous peer feedback, and upward feedback. In addition, Confirm adds AI-assisted calibration that surfaces rating outliers and collaboration data from ONA surveys, capabilities Lattice doesn't offer. You can run different cycle configurations for different teams in the same organization.
What happens to our Lattice data when we switch?
Confirm's implementation team has run dozens of Lattice migrations. We import historical review data, goals, employee records, and competency frameworks with full fidelity, typically within 1–2 weeks. You retain complete performance history in Confirm so managers and HR can reference past ratings without returning to Lattice. We handle data validation and QA before go-live. No data portability fees.
How long does it take to implement Confirm vs. Lattice?
Confirm typically goes live in 5 weeks. Lattice includes customer success and onboarding resources (Lattice University, Rollout Toolkit) but configuration is largely self-directed: your team sets up cycles, competencies, and integrations using their guides. Confirm's team does that work for you. HRIS integration, cycle setup, manager training, and the first review cycle are all handled hands-on. For a lean HR team, that's a real difference.
Lattice now has an AI Agent. How is Confirm's AI different?
Lattice's AI Agent (launched late 2025) lets you chat with your HR data: ask questions like "What were the key themes in this quarter's reviews?" and get AI-written summaries. It also helps write reviews and suggests growth plans. Useful for saving time on text work. Confirm's AI goes further: it analyzes behavioral data from ONA surveys (who works with whom, who people rely on, who connects teams) and coaches managers based on what people actually do, not what they wrote in a form. Lattice AI makes existing data easier to read. Confirm AI surfaces data that would never appear in a review at all.
How is ONA different from Lattice's 360 reviews?
Lattice's 360 reviews ask employees to rate each other on competencies, which creates social pressure, gaming, and recency bias. Confirm's ONA (Organizational Network Analysis) maps actual collaboration patterns by asking who people go to for help, expertise, and decisions, behavioral signals, not opinions. ONA takes 8–10 minutes per employee once per cycle, requires no rating scales, and produces objective network data that identifies hidden high performers and flight risks. Research from MIT and Wharton shows ONA-based assessments are 40–60% more accurate than traditional multi-rater feedback.
How does Confirm pricing compare to Lattice?
Lattice charges $11/user/month for the base platform (performance reviews, goals, 1:1s, feedback). Engagement surveys add $4/user, career development (Grow) adds another $4/user, and compensation planning adds $6/user, bringing a full-featured Lattice deployment to $25+/user/month. There's also a minimum annual contract of $4,000. Confirm includes all core features in one transparent price, with no add-on modules required for engagement, compensation, or ONA. No minimum spend, no setup fees, HRIS integration included.
Hear from teams achieving true talent density
"We launched on a Monday, and by Saturday morning we had 98% of performance reviews done. I don't know that I've ever seen that level of completion in that amount of time."
"We reviewed Lattice, Rippling, and Culture Amp. Confirm was the only platform designed to be light-weight, fast, and easy to use."
"You don't realize how much you miss until you have a tool like Confirm."
"With Confirm, reviews were super quick, accurate and easy to edit. Probably saved me 80% of my time typically used in writing reviews."
"Confirm is the first tool that lets me see the behavioral side with holistic evidence. I can quickly get the information to make decisions."
"For the first time in my 10+ years in People/HR, 100% of team members completed their self evaluations."
"Confirm has transformed the way we do performance reviews, and helped us become a more data-driven HR organization."
"Confirm is a VITAL part of how we operate as a company. It helps us keep our team more engaged than they already were."
See what behavioral data reveals that Lattice can't
Book a 30-minute demo. We'll show you what ONA surfaces in a real org, and how Confirm's AI coaching works differently from Lattice's text-based tools. Bring your org chart. Leave with a clearer picture of who's actually driving results.
Already decided? How to switch from Lattice → | Full migration guide →